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Contact Us 1-877-527-0007

Customer Service Ben

At, we love to help you have a satisfying smoking experience. To assist you, we have a team of customer service representatives to answer your questions, address your concerns and help you navigate any challenges you’ve encountered.

Many of our customers find that their questions have already been answered in our Frequently Asked Questions. Please take a moment to browse this informative page.

600 Perdue Ave, Richmond, VA 23224


Toll Free: 1-877-527-0007

Customer Service Hours:

Monday - Friday 8:00 am - 4:00 pm eastern.

E-mail Contacts: